Shitty Customer Service.

Well, my xbox has been cracking disks. I’m obviously gonna have to save money and fix the beast. I have no problem with that. However,  when i called microsoft to see what they could do, they said that there was a disk replacement program where they would replaced cracked disks. I thought “YAY! Decent customer service. They’ll replace the disks and all i have to worry about is the console”.
Well, as usual there’s a catch. What they failed to inform me of on the phone, was the fact that they charge $20 a disk! Honestly, the thing costs them less than a dollar to make, and i’m sending them the broken disk, so its obvious i’m not ripping them off. SERIOUSLY! I already bought the damn game, why should i have to buy it again because your piece of shit console broke it? Fuck!


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